E-Mail Policy

Lenderful LLC offers various means of communication including e-mail, fax, telephone, mail, etc. and have adopted the following terms and conditions, regarding e-mail, which are incorporated by reference into all e-mails sent and received by our team members (i.e., our employees). Our communications with you via e-mail are conditioned upon your agreement to the following terms.

E-Mail in General

E-mail by itself, may not accurately reflect the complete communication or intent of Lenderful LLC as to the subject matter referred to within the communication, nor constitute an official business record. All official matters should be subsequently confirmed in signed writings.

E-Mails Are Generally Not Formal Signed Writings; E-Sign Disclaimer

Unless there is explicit and specific language and disclosures to the contrary, e-mails from Lenderful LLC do not contain or constitute an electronic signature, even if the sender’s name appears in the e-mail. E-mail communications are not intended to be construed against as an interest rate lock, an unconditional loan commitment, an unconditional loan approval, unconditional pre-qualification, unconditional pre-approval, or any other unconditional offer or agreement to lend. Such documents and agreements are generally sent to clients in formal signed writings from Lenderful LLC.

Confidential Information

E-mails sent by our team members are confidential (and all attachments to such e-mails are confidential) and are to be reviewed and/or disclosed to only the individual or entity to whom they are addressed and intended. If you received an e-mail in error or if it was improperly forwarded to you, the information contained in the e-mail should, at all times, remain confidential and such circumstances shall not authorize you to use or disclose the confidential information. Please notify the sender immediately by telephone or e-mail, and delete or destroy the original and any copies. Any unauthorized use, disclosure, reproduction, or distribution is strictly prohibited. E-mails marked as “confidential” contain confidential and/or proprietary information that is disclosed under the condition that you treat and maintain such information strictly in a confidential manner and in compliance with applicable privacy laws (including but not limited to the Gramm-Leach-Bliley Act) and that you ensure such information is not disclosed or used by others, except for the limited and confidential purpose for which it is being provided. By accepting and reviewing confidential information provided by Lenderful LLC, you agree to indemnify and hold Lenderful LLC harmless against any and all claims, losses, liabilities, or expenses, including attorney’s fees that Lenderful LLC may incur as a result of the unauthorized use or disclosure of confidential information due to your acts or omissions.

Privileged Information

E-mails exchanged with or involving Lenderful LLC may contain privileged information subject to the attorney client privilege and/or the attorney work product privilege. Such privileged information shall not be waived if you receive an e-mail in error or if it was improperly forwarded to you. If you are not the intended recipient of privileged information, please notify the sender immediately by telephone or e-mail and delete or destroy the original and any copies. Any unauthorized use, disclosure, reproduction, or distribution of confidential or privileged information is strictly prohibited.

Time Sensitive Instructions & Official Matters; Filters

Do not use e-mail to communicate time-sensitive instructions or official company matters; they may not be received or reviewed by the appropriate Team Member in a timely manner. All e-mails are processed through various virus and spam filters which may delay or reject the delivery of an e-mail altogether. Urgent matters should be communicated in person directly with the person of concern via telephone and then confirmed in writing with the appropriate person via fax or e-mail. Lenderful LLC reserves the right to block any e-mail source it deems inappropriate.

Business Purposes

Lenderful LLC’s e-mail facilities are to be used only for conducting business with our company. Vendors, suppliers, clients and others receiving e-mail from our team members may not use our team member’s e-mail address or contact information (or any other person’s e-mail address appearing on or in company e-mail) for any purpose other than corresponding with our company for lawful and legitimate business purposes relating to the business of our company. The receipt of an e-mail is not Lenderful LLC’s consent, nor our team member’s consent, for you to use our team member’s e-mail address or contact information for direct marketing purposes or for transfers of data to third-parties, and such use is strictly prohibited.

Monitoring of Communications

All e-mails sent to or from our team members may be forwarded, monitored, and/or reviewed by others within Lenderful LLC other than the designated recipient/sender with or without notice to the designated recipient/sender. We may also record or monitor other forms of communications you have with us via the website, PC-talk, e-mail, and telephone. By using such communications methods you are consenting to the recording or monitoring of the same.

Unsecured Transmissions

You should be aware that regular e-mail is typically sent via the Internet which is an open network. While certain designated areas within our websites employ technologies to secure your data and the transmissions between you and our company, general e-mail uses the Internet which is an open system and we cannot provide absolute assurances that all e-mail transmissions (sent or received) are secure, error free, not corrupted, incomplete or virus free and/or that they won’t be lost, misdelivered, destroyed, delayed, or intercepted/decrypted by others. Therefore the company advises against sending sensitive or personally identifiable information, over e-mail, and disclaims all liability with regard to e-mails (and the contents therein) if they are corrupted, lost, destroyed, delayed, incomplete, misdelivered, intercepted, decrypted or otherwise misappropriated by others.

Viruses

Computer viruses can be transmitted via e-mail through e-mail content, attachments to e-mails and embedded links. Although our e-mails are believed to be free of any virus or other defects that might affect computer systems in which they are received and opened, it is the recipient’s responsibility to ensure that any e-mail they open is virus free. Lenderful LLC is not responsible for any loss or damage arising in any way from the receipt, use, storage or transmission of our e-mails. If Lenderful LLC forwards an e-mail or replies to a prior e-mail, the contents may have been produced by someone other than Lenderful LLC or our team members for which Lenderful LLC assumes no liability whatsoever. THE COMPANY DISCLAIMS ANY REPRESENTATION OR WARRANTY THAT COMPANY E-MAILS ARE VIRUS FREE AND/OR ERROR FREE. The use of e-mail to introduce any virus, malicious or disabling code, or to otherwise interfere with Lenderful LLC’s e-mail transmissions, telecommunication, or computer networks is prohibited and against the law; violators will be prosecuted to the fullest extent of the law.

Prohibited E-Mail Content

All of our team members are prohibited from using e-mail to make or send any type of menacing, defamatory, discriminatory, harassing, offensive or threatening statements/materials, or statement/materials that infringe the copyrights or legal rights of others in e-mail. Such communications are against Lenderful LLC policy and outside the scope of our team member’s employment. Lenderful LLC does not accept any liability in respect of such communication, and the team member responsible will be personally liable for any damages or other liability arising. Please report any such violations at (855)604-5669 or mymortgage@lenderful.com. The use of the Lenderful LLC e-mail facilities for purposes of sending menacing, harassing, offensive or threatening messages to our team members is strictly prohibited and is unlawful; violators will be prosecuted to the fullest extent of the law. Use of the Lenderful e-mail facilities for purposes of to soliciting our team members to breach their employment agreements or to interfere with their employment status is strictly prohibited.

All Rights Reserved; Statements Attributable to the Company

Lenderful LLC reserves all rights as to the content in its e-mail and this e-mail policy statement. No part of the e-mail may be reproduced, published, or distributed in any manner without express written permission.

Negligent Misstatement

Lenderful LLC disclaims any and all responsibility, including responsibility based on negligence or negligent misstatement, for the accuracy, completeness, or reliability of data or information contained in or furnished through e-mail and makes no warranties, express or implied, with respect to such data or information.

Governing Law

In receiving and opening this e-mail, you agree that the Terms and Conditions stated herein shall apply to you and are incorporated by reference into Lenderful LLC’s e-mail, and that any disputes pertaining to this e-mail shall be governed by and construed in accordance with the laws of the State of Michigan, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these Terms and Conditions may only be filed only in the state or federal courts located in Michigan.

Opt-Out

This e-mail may constitute an advertisement or solicitation under U.S. law, if its primary purpose is to advertise or promote a commercial product or service. If you do not wish to receive advertising and promotional messages from Lenderful at this e-mail address please specify your preference by emailing us at mymortgage@lenderful.com.

Disclosures and Licenses

Lenderful LLC is an Equal Housing Lender. The company does not engage in business practices that discriminate on the basis of race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract), because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC 20580.

Lenderful LLC is a licensed mortgage broker. The following states require disclosure of licensing information that can be found by clicking here.

Privacy Policy

You can view our privacy policy by clicking here.

Complaints

Any e-mail or mobile messaging complaints should be directed to Lenderful LLC at (855)-604-5669 or mymortgage@lenderful.com.